** 1-week money back guarantee **

Because of the nature of cigars and humidity quality, all items must be returned within 1 week of order date and the returns / exchange form (delivered with the goods) completed and returned. We will give you a full refund within 15 days of you returning the items.

All items must be returned in good condition with the correct invoice.

We strongly recommend you use a registered mail as we will not accept responsibility for parcels lost in transit. For complete peace of mind you could consider sending the goods Recorded Delivery, but we regret we cannot refund this charge.

If you cancel your order within 1 day we will give you a full refund or exchange within 15 days of you returning the items.


If you have any questions regarding refunds, please contact us.